Counselling Service
Family
Counselling
- BACP Accredited
- Relate Trained
- In-person and Online
The Challenge
Is your family struggling to get along?
Feeling unloved or rejected by members of your family can lead to a breakdown in communication and relationships. Arguments increase as frustration grows, leading to angry and hurt feelings. The joy in the relationships is lost — and this creates a sadness that feels impossible to shift on your own.
Constantly arguing is exhausting. It takes a toll not just on the people directly involved, but on every member of the household. The surface argument is rarely the real one — beneath it are years of unspoken hurt.
If you are struggling to get along in a relationship that matters to you, family counselling can help you find a way through — together.
Families I work with
I work with all kinds of families — whatever shape yours takes:
The Approach
How Family Counselling Works
I work with you to understand the background and the arguments — or the thing that is making you unhappy. One of the most important things I do is separate content from process.
You might be arguing about chores, but the argument is really about the unfairness someone feels. The surface topic is rarely the real issue. How you argue also determines the direction and intensity of the conflict — when old arguments get dragged in and kindness is forgotten, it escalates fast.
I help you understand the root cause, the patterns and the dynamics. Sometimes that alone brings on change. Other times, I facilitate the honest dialogue you have been unable to have on your own.
Once you start talking to each other with honesty and openness, my job is largely done. Argument cycles can be broken — with arguments actually being resolved, rather than following you to the next one.
Session Structure
What to expect
Sessions are carefully structured to give every family member their own voice — and to work with the right groupings at the right time.
1
All Together
The first session brings everyone together. I get a full picture of the family, the relationships, and what each person is experiencing.
2
Individual Parent / Adult
Individual sessions are a part of the work and are used either at the outset or as the need arises to explore personal struggles.
3
Sub Groups
It is often necessary to break up sessions into smaller groups to explore struggles that are between specific individuals or groups of people.
4
Flexible Groups
I work flexibly with the whole group, sub groups and individuals to manage safety, understand the struggles and rebuild relationships.
Why It Helps
Benefits of Family Counselling
Family counselling does not just reduce arguments — it changes the quality of the relationships themselves. The benefits ripple outward to every member of the family.
When people feel genuinely heard, the whole dynamic shifts. What follows is not just fewer arguments — it is more warmth, more security, and more joy in being together.
Better Communication
Healthy Boundaries
Better Dynamics
Felt Security
When a relationship is restored, feelings of love and care return. This creates the sense of being protected and truly belonging within the family group.
Clearer Roles
Finding Joy Again
About Me
Your counsellor
Gurpreet Singh
I am a BACP-accredited counsellor and psychotherapist with over a decade of experience, and Relate-trained in couple work. I work integratively — drawing from different therapeutic approaches rather than working to a single fixed model — and let your situation and preferences shape how we work. My style is conversational and direct.
Common Questions
Frequently Asked
What is family counselling and how does it work?
Family counselling is a form of talking therapy where members of a family come together to work through difficulties with the support of a trained counsellor. This may be the whole family, or some members of the family, who are experiencing difficulty in their relationships. It is a confidential and safe space where each person can speak about how they are experiencing things and be heard, perhaps in ways they have not been heard before.
Families come to counselling for all kinds of reasons — ongoing conflict, a difficult life event, communication breakdown, worry about a child or young person, or simply a sense that something is not working between you. You do not need to know exactly what is wrong to begin.
My role is not to take sides, to allocate blame, or to fix anyone. Instead, I help each person feel heard, support the family to understand each other better, and work with you to find a way forward together.
Some of the common reasons families come to counselling include:
- Conflict between family members
- Conflict with extended members of the family
- Difficulty communicating with each other
- Coping with separation or divorce
- Coping with a family member’s addiction
- Adjusting to step-family or blended family life
- Bereavement or loss
- A major life change affecting the family
- Long-standing patterns that no one knows how to shift
- Worry about how a child or young person is coping
Whatever has brought you here, taking the step to seek help as a family is a sign of care, not failure.
What happens in the first session?
The first session is a chance for everyone to meet me, to get a feel for how I work, and for me to begin to understand your family and what has brought you to counselling.
It is normal to arrive feeling nervous, uncertain about what to say, or even a little reluctant to be there at all. That is completely understandable, and there is no pressure to share more than you are ready to.
I will ask some questions about your family — who is in it, what has been going on, and what each of you might be hoping to get from the work. The questions are designed to begin a conversation and to make sure each voice in the room gets some space.
We will also talk through how the sessions work, discuss confidentiality, and agree on practical matters such as how often we meet. By the end of the first session, my hope is that you leave with a slightly better sense of each other and a little more hope about what might be possible.
Who needs to attend? Does everyone in the family have to come?
Family counselling is most useful when the people most affected by what is going on are in the room together. That said, who comes is something we decide together rather than something I prescribe.
In some families, that means parents and children. In others, it may include grandparents, step-parents, or siblings who no longer live at home. Sometimes a family will start with just two or three members and bring others in as the work progresses. There is no single right configuration.
What matters more than who attends is that the people who come are willing to listen and to be heard. If a family member does not want to attend, we can think together about how the work can still be useful, and what role they might play if they decide to join later on.
Can children and young people take part in family counselling?
My practice is with adults only — I do not work directly with children or young people in sessions. If you are looking for counselling that includes a younger family member in the room, you will need a counsellor or therapist who specialises in working with children. I am happy to point you in the right direction if that would help.
That said, children are at the heart of family life, and what is happening for them is often part of what brings a family to counselling. In our sessions you can talk openly about your worries, your relationships with your children, and the dynamics that involve them, even when they are not in the room themselves.
I will always be mindful not to position any child or young person as the “problem” to be fixed. The work is about the family as a whole and about how the adults around them are managing — not about identifying anyone as responsible for what is going on.
How long does family counselling last?
It is difficult to say at the outset how long your family’s work will take. How long counselling takes depends on a few things:
- The nature of what you are bringing
- How long it has been present
- How many people are involved
- What you are hoping to achieve
- Each person’s readiness to engage with the work
Some families find that a small number of sessions — perhaps six to ten — give them what they need to shift the dynamic and move forward. Others benefit from working together over a longer period, particularly when the difficulties have been there for many years, involve significant life events, or are deeply embedded in the family dynamic.
Rather than fixing an end date at the start, I prefer to check in regularly to review how things are going and whether the sessions are helping. You are always in control of how long we work together.
You know the work is coming to a natural end when conversations at home start to feel different, and the family is finding its own way through what once felt stuck.
How does confidentiality work in family sessions?
What is said in our sessions stays between us. Confidentiality is one of the cornerstones of counselling, and it is what makes it possible for each family member to speak openly.
In family work this has a particular shape. What is shared in a joint session is held between me and the family members who are present. I do not share what is discussed outside the room.
There may also be times when I meet with individuals or smaller groups within the family. What is shared in those meetings is confidential between me and the people I am meeting with. If something from an individual conversation seems relevant to the family work, I will discuss this with the person concerned first, and the responsibility for bringing it into the joint session stays with them.
There are a few rare exceptions — for example, if I had serious concerns about anyone’s safety, or if I were required to disclose something by law. I will always try to talk to you first before taking any such step.
What if one family member doesn't want to come?
This is more common than you might think, particularly at the start. It is not unusual for one person to be more ready for counselling than the others, or for someone to be quietly resistant even if they have agreed to come.
If a family member is hesitant, it can help to share a little of what to expect — that the work is not about blame, that I do not take sides, and that each person’s experience matters. Often the fear of being ganged up on or singled out as the problem is what holds people back, and knowing the space will feel fair can make a real difference.
If someone refuses to come at all, the work can still begin without them. Sometimes one or two family members starting alone can shift the dynamic at home, and a reluctant family member may become more open to joining once they see things beginning to change.
Whatever your situation, you do not have to wait until everyone is on board before you reach out. We can begin with whoever is ready, and take it from there.
Also Available
Other areas I can help with
Family issues rarely exist in isolation. I also work with:
Ready to begin?
A free 15-minute consultation to ask questions and see if this is right for you.
Book Free Consultation 📞 07881 400 200Online · Hampton TW12
Available Services

Single Session Counselling
Ongoing one-to-one sessions exploring personal patterns.

Individual Counselling
Ongoing one-to-one sessions exploring personal patterns.

Couple Counselling
Support for partners navigating conflict and trust

Family Counselling
Helping families find their way back to each other

The Counselling Process
How the full counselling process works.
BACP Accredited Member 101942
BUPA & AXA Approved
However it started
It doesn’t have to stay stuck
Family Counselling that helps every be seen and heard.
Explore More
Other services that may help
Single Session Counselling
60 minutes. One session. One issue. To help you gain a fresh perspective and get clarity about something that has been bothering you.
One-to-one work exploring the patterns and experiences that are impacting your life or keeping you stuck.
A supportive environment to improve communication, reduce conflict, rebuild trust, and strengthen your relationship.
Take the First Step
Ready to have stronger
family relationships
A free 15-minute call is all it takes. No commitment, no pressure — just a conversation to see if this feels right.
Not ready to come together? Whoever is ready can start relationship counselling, and others can join later.
In-person – London SE1 & Hampton TW12 · Online – Worldwide