Transparent Pricing
Session Fees
& Payment
No hidden costs. No surprises. Just honest, clear pricing.
- Free 15-Min Consultation
- No Long-Term Commitment
- 3 Locations
Session Pricing
Clear, honest pricing
Fees vary by location. All sessions are 50 minutes. There are no hidden charges.
London Waterloo
Waterloo Road, SE1 8UL
Hampton
Hampton TW12 3BB
Online Sessions
Zoom or Microsoft Teams
Single Session Counselling is charged at the given rate plus single session supllement.
How to Pay
Payment methods
Card Payment
Visa, Mastercard, Amex
Bank Transfer
BACS, faster payments
Cash
In-person sessions only
Payment is due 7 days before the session. Preferred method of payment – Bank Transfer.
Insurance
Using your insurance
Insurance & EAP Approved
I am approved by BUPA, AXA, and several other insurance providers and Employee Assistance Programmes. If you have health insurance that covers counselling, it is worth checking whether your policy covers sessions with an accredited counsellor. Please get in touch to discuss.
Common Questions
Fees FAQ
Do I pay before or after a session?
Sessions are paid one week in advance. This arrangement keeps things simple and means we can focus entirely on the work during your session.
Is there a free initial consultation?
Yes. I offer a free 15-minute phone consultation so you can ask questions and get a feel for whether this is right for you — with no pressure and no obligation to book.
What if I need to cancel a session?
Please give as much notice as possible if you need to cancel. Sessions cancelled with less than 48 hours’ notice are generally charged in full, as that time has been reserved for you. I will always try to be flexible in genuine emergencies.
Can I use my BUPA or AXA insurance?
Yes. I am approved by BUPA, AXA, and other insurance providers. Please contact your insurer first to confirm your cover, then get in touch so we can arrange things.
Are online sessions cheaper?
Online sessions outside of London are charged at the same rate as the Hampton / Online pricing. London Waterloo online sessions are charged at the Waterloo in-person rate, as the same preparation and time applies.
Is the free consultation really free?
Yes, completely. No card details are taken, no commitment is implied. It is simply a 15-minute call to see if we are a good fit.
Take the First Step
Ready to begin with
a little more clarity?
A free 15-minute call is all it takes. No commitment, no pressure.
In-person · Waterloo, London · Hampton TW12 · Online UK-wide